What is Included
Included in rates
- Egyptian cotton bed linen
- Electricity, water, gas
- Internet WIFI
- Maid service 6h per week
- Welcome hamper
Not included in rates
- Airport transfer both ways
- Baby cot : starting from 2.45 EUR
- Booking fee : starting from 25.00 EUR Per Booking
- Butler : starting from 13.00 EUR Per Hour
- Cancellation insurance
- Chef/Cook
- Child care, Baby sitting : starting from 5.88 EUR
- Cost of food (groceries, drinks...)
- Extra house cleaning time
- Hairdresser : starting from 20.00 EUR
- High chair : starting from 1.47 EUR
- Late check-in : starting from 18.00 EUR
- Late check-out : starting from 18.00 EUR
- Laundry service
- Massage : starting from 45.00 EUR
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- Non smoking
- Pets not allowed
- Pool has no swimming guard
- Safety fence around the pool, or fenced on demand
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English
- Check-in :
14:00 h - Check out :
10:00 h- Amount of security deposit :
50 000.00 ZAR- Security deposit must be paid in the form of :
Credit card pre-authorization upon arrival on check-in dayReservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
50 % - 2nd payment
60 Days to arrival day :
50 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
60 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
