What is Included
Included in rates
- Chef/Cook
- Concierge service
- Domestic staff
- Electricity, water, gas
- Garden/Pool maintenance
- Housekeeping
- Personal shopping service
- Security service
- Villa Manager
Not included in rates
- Cancellation insurance
- Extra bed
- Laundry service
- Masseuse
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pool has no swimming guard
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English
- Check-in :
15:00 h - Check out :
12:00 hReservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
30 % - 2nd payment
85 Days to arrival day :
70 % of total amount of reservation is due to Villanovo.
- The owner may ask you to pay the amounts due for on-site services in local currency.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
85 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
excellent and friendly staff especially villa manager took very well care of us
spacious house and surroundings
excellent customer service by villanovo but sometimes difficult to reach by phone