This privacy statement will inform you about our information gathering and use practices on www.VillaNovo.com web site.
VillaNovo :
VillaNovo is a web site where you can search and make a reservation for a vacation rental or a hotel room or a bed and breakfast room.
VillaNovo offers to end consumers a listing of properties and rooms for rent and a reservation system. VillaNovo offers to owners a online marketing and reservation system for their property or their hotel.
Information we collect
As new user, in order to make a reservation for a vacation rental or a hotel room, you will be asked to create an member account and provide certain personelly identifiable information to us such as : Last name, first name, email address and a password.
As returning member, if you want to make a reservation, we will ask you to identify yourself with the email address and password you provided when you registered.
Once you want to confirm a reservation, we will ask you your postal address, your email and your telephone number.
If you pay your reservation online by credit card, you will be asked to provide a valid credit card number, the card expiry date and the CVC code stated on the back of the card.
VillaNovo only uses your personal information to conduct business with you and provide you with adequate information on the web site.
We analyze IP addresses, your ISP and your computer basic configuration (browser, OS) in the aggregate for system administration purposes and to gather broad demographic information.
Cookies :
We use cookies and invisible gifs to track users of our service. Through the use of cookies we are able to optimize the performance and functionnality of our site and also provide you with a better user experience. You can choose to disable cookies support in your browser.
How we use the information we collect ?
We share your personal information with the owner (or his representative) of the property you have made a reservation for. This information will allow the owner to provide you with the adequate service regarding your reservation.
Si vous souhaitez cependant que vos données personnelles puissent être transmises à des tiers afin de bénéficier d'offres promotionnelles de leur part, vous pouvez cochez la case du formulaire d'inscription à laquelle est attaché la mention suivante : « Oui, je souhaite recevoir des e-mails m'informant des dernières nouveautés et services offerts sur ce site. J'accepte que mes coordonnées (nom et adresse e-mail) puissent être communiqués au(x) magasin(s) avec le(s)quel(s) je suis affilié(e). »
All reservations placed on VillaNovo and paid by credit card are done on a secure server that encrypts all financial information through SSL.
We may share your personally identifiable information with companies assisting us in providing our service to you.
VillaNovo will not use your personally identifaiable information for any other purpose than those describe in this Privacy Statement.
Processing your reservation an update to VillaNovo web site :
VillaNovo will send you emails to keep you informed about the status of your reservation and also to inform you about updates and new releases of features concerning our web site.
:
VillaNovo web site has security measures in place to protect the loss, misuse and alteration of information under our control. The web site is hosted in a secured data center. Access to information under our control is limited to VillaNovo staff members and restricted by password protection mechanisms.
Pendant combien de temps conservons-nous les données utilisateur ?
Actuellement, nous projetons de conserver les données d'utilisateur tant que le compte est actif et pendant au moins trois ans au-delà. Il se peut que nous modifions cette pratique en fonction d'exigences légales et commerciales. Par exemple, il se peut que nous allongions la durée de conservation pour certaines données si cela est nécessaire pour se conformer aux lois ou à des réglements en vigueur. À moins que cela soit interdit par ailleurs, il se peut que nous réduisions la durée de conservation pour certains types de données si cela s'avère nécessaire afin de libérer de l'espace de stockage sur nos systèmes.
Gestion de votre compte client :
Vous pouvez consulter et gérer les informations de votre compte à l'aide de la fonctionnalité de Gestionnaire de compte. Certaines informations, telles que le nom ou l'adresse, le mot de passe, peuvent être mises à jour ou corrigées.
Vous pouvez demander la désactivation de votre compte sur VillaNovo en envoyant un email à info@villanovo.com en précisant votre identifiant.
By using VillaNovo web site, you agree to be bound by this Privacy Statement. We reserve the right to modify this Privacy Statement at any time.
Your questions
VillaNovo is dedicated to maintaining and protecting your privacy. If you have a question to ask us, please contact info@villanovo.com.
Any other request can be sent to : VillaNovo - 244 rue de Rivoli - 75001 Paris - France
