Rental conditions

- All guests use any hot tub, swimming pool, sauna, steam room facilities at their own risk
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- Customers are asked to deposit their garbage by leaving in the containers provided for this purpose.
- During school holidays, minimum stay of 7 nights
- It is not allowed to organise events in the property without prior approval by Villanovo
- Noise (and loud music) are prohibited by law from 22h, thank you to respect that.
- Non smoking
- Pets not allowed
- Please note that the temperature of the pool water varies according to the weather conditions, even with a powerful heating system.
- Pool has no swimming guard
- Reclamation: any complaint during your stay must be sent to us at the latest within 72 hours to be considered.
- Security system for the pool
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- The swimming pool is open from April to September
- Language spoken by staff : English - French
- Check-in : 16:00 h - Check out : 10:00 h
- Amount of security deposit : 3 000.00 EUR
- Security deposit must be paid in the form of : By credit card or bank transfer with your last rental payment

Cancellation policy and cancellation fees

- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than 45 Days to arrival day : 100 % of total amount of reservation is due to Villanovo.
- No show 100 % of total amount of reservation is due to Villanovo
- Booking Cancellation fee : 100 EUR
- Changes to confirmed arrangements fee : 100 EUR