What is Included
Included in rates
- Bed and household linens
- Breakfast
- Concierge service
- Daily house cleaning
- Electricity, water, gas
- Gardener
- Guardian
- Internet WIFI
- Tennis
Not included in rates
- Beverages
- Cancellation insurance
- Dinner : starting from 28.00 EUR Per Person
- Extra person : starting from 50.00 EUR Per Guest/day
- Full board : starting from 55.00 EUR Per Day
- Full board (children under 12) : starting from 25.00 EUR Per Day
- Hammam : starting from 30.00 EUR
- Hammam treatments
- Heating of swimming pool : starting from 70.00 EUR Per Day
- Lunch : starting from 26.00 EUR Per Person
- Massage
- Meals for children under 12 : starting from 12.00 EUR Per Children
- Tourism development tax - Mandatory
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pool has no swimming guard
- Smoking is not allowed inside the house
- The house chef/cook prepares all meals. Meals and beverages will be charged to your final bill.
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - French
- Check-in :
15:00 h - Check out :
12:00 h- Amount of security deposit :
1 500.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
50 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
50 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
- Booking Cancellation fee : 100 EUR
- Changes to confirmed arrangements fee : 100 EUR
We had some small inconvience but the Villanovo service fixed that for us. We overpaid the service for the wine delivery and the massages with the local staff during our stay but the VIllanovo receptionists helped us to get a refund.