What is Included
Included in rates
- Baby cot
- Bed and household linens
- Chef / Cook
- Daily house cleaning
- Electricity, water, gas
- Garden maintenance
- High chair
- Internet WIFI
- Meal preparation (excluding cost of ingredients)
- Pool and/or beach towels
- Pool maintenance
- Selection of bath products
Not included in rates
- Airport transfer
- Cancellation insurance
- Car with driver
- Child care, Baby sitting
- Cost of ingredients
- Grocery delivery : starting from 19.00 EUR
- Hammam : starting from 38.00 EUR
- Hammam treatments : starting from 70.00 EUR
- Masseuse : starting from 50.00 EUR Per Hour
- Nespresso capsules
- Pool heating : starting from 80.00 EUR Per Day
- Pre pool heating (in summer) : starting from 240.00 EUR
- Pre pool heating (in winter) : starting from 240.00 EUR
- Second cook
- Villa pre-stocking
- Washing machine : starting from 10.00 EUR
Compulsory extra costs
- Deposit for food, drinks and services : 400.00 EUR Per Stay
- Tourism development tax : 2.50 EUR Per Guest/night
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- Guests do not have access to the kitchen. The staff will be happy to prepare meals for you
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets not allowed
- Pool has no swimming guard
- Security system for the pool
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - French
- Check-in :
15:00 h - Check out :
12:00 h- A tourist tax will be added to your final bill :
2.50 EUR per guest per night
- Amount of security deposit :
1 000.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The owner may ask you to pay the amounts due for on-site services in local currency.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
Martine D.
06/04/2024 - 13/04/2024
Le personnel de maison était formidable. Le ménage était effectué parfaitement tous les jours par Samira, le jardin tenu au cordeau par Mohammed et la cuisine de Fouzia était très variée et excellente.
Grâce à Fouzia, nous avons aussi pu bénéficier d'une excellente masseuse et d'une nounou géniale pour les enfants.
Merci Villanovo de nous avoir aider à organiser ce superbe séjour à Marrakech!
Nous avons tous passé une excellente semaine et nous espérons pouvoir relouer avec vous prochainement.