What is Included
Included in rates
- Bed and household linens
- Change of towels twice weekly
- Daily housekeeping (except Sundays and holidays)
- Electricity, water, gas
- Fresh flowers
- Fresh fruit basket
- Garden maintenance
- Laundry service
- Pool maintenance
- Tea and coffee
Not included in rates
- Cancellation insurance
- Chef/Cook
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets not allowed
- Pool has no swimming guard
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English
- Check-in :
14:00 h - Check out :
10:00 h- Amount of security deposit :
20 000.00 ZAR- Security deposit must be paid in the form of :
In cash at the time of check-inReservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
60 % - 2nd payment
45 Days to arrival day :
40 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
