What is Included
Included in rates
- Concierge
- Bed and household linens
- Beds made on arrival
- Electricity, water, gas
- House cleaning upon departure
- Internet WIFI
- Kitchen set
- Organising and booking your transfer
- Personalised welcome
- Slippers
- Toiletries
- Towels
Not included in rates
- Booking ski passes
- Cancellation insurance
- Concierge service: Etoile d'Argent : starting from 320.00 EUR
- Concierge service: Etoile d'or : starting from 510.00 EUR
- Concierge service: Etoile de Bronze : starting from 130.00 EUR
- Extra charges housekeeping
- Mid-stay sheets and towels changed
- Private ski instruction or ski school
- Restaurant
Rental conditions
- Children welcome
- Customers are asked to deposit their garbage by leaving in the containers provided for this purpose.
- It is not allowed to organise events in the property without prior approval by Villanovo
- Noise (and loud music) are prohibited by law from 22h, thank you to respect that.
- Smoking is not allowed inside the house
- The guest undertakes not to use the property for any commercial purpose sush as a photoshoot, seminar, events... and not to use any photographs taken at the property for any commercial purpose or to make profit.
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - French
- Check-in :
17:00 h - Check out :
10:00 h- Amount of security deposit :
2 500.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
40 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The owner may ask you to pay the amounts due for on-site services in local currency.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
40 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
