What is Included
Included in rates
- Bed and household linens
- Concierge service
- Daily house cleaning
- Electricity, water, gas
- Fresh flowers
- House cleaning upon departure
- Internet WIFI
- Toiletries
- Weekly change of linen
- Welcome hamper
Not included in rates
- Airport transfer
- Cancellation insurance
- Car rental
- Chef / Cook
- Cooking lessons of local cuisine
- Driver
- Esthetique treatments
- Extra change of bath towels
- Extra change of bed linen
- Extra change of pool towels
- Laundry care (washing - ironing)
- Massage
- Personal trainer
- Staff overtime
- Wine tasting
- Yoga trainer
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets not allowed
- Pool has no swimming guard
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - Italian
- Check-in :
16:00 h - Check out :
10:00 h- Amount of security deposit :
4 000.00 EUR- Security deposit must be paid in the form of :
By check, bank transfer or credit card the day of check-inReservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
30 % - 2nd payment
60 Days to arrival day :
30 % of total amount of reservation is due to Villanovo.
- 3rd payment
45 Days to arrival day :
40 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
60 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo