What is Included
Included in rates
- Welcome drink
- Bathrobe
- Bed and household linens
- Change of linen once / week
- Concierge service
- Daily room cleaning service
- Electricity, water, gas
- Fresh flowers
- House cleaning upon departure
- Internet WIFI
- Kit Welcome
- Pool towels
- Toiletries
- Towels
- Weekly change of linen
Not included in rates
- Airport transfer
- Baby sitting
- Breakfast
- Cancellation insurance
- Car rental
- Chef / Cook
- Cooking lessons of local cuisine
- Driver
- Esthetique treatments
- Extra change of bath towels
- Extra change of bed linen
- Extra change of pool towels
- Laundry care (washing - ironing)
- Massage
- Personal trainer
- Staff overtime
- Wine tasting
- Yoga trainer
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets not allowed
- Pool has no swimming guard
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - Italian
- Check-in :
16:00 h - Check out :
10:00 h- Amount of security deposit :
4 000.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization upon arrival on check-in dayReservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The owner may ask you to pay the amounts due for on-site services in local currency.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
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