Privacy

In General

This privacy statement will inform you about our information gathering and use practices on www.villanovo.com website.

Villanovo

Villanovo is a web site where you can search and make a reservation for a luxury vacation rental. Villanovo offers to end consumers a listing of properties for rent and a reservation system. Villanovo offers to owners an online marketing and reservation system for their property.

Information we collect

As a new user, in order to make a reservation for a vacation rental, you will be asked to make an enquiry and provide certain personally identifiable information to us such as: last name, first name, email address and telephone number. Once you decide to confirm a reservation, we will ask you, in addition, your postal address and the personal details of the people travelling with you. If you pay your reservation online by credit card, you will be asked to provide a valid credit card number, the card expiry date and the CVC code stated on the back of the card. As a client of Villanovo, once you have made a reservation, you will be able to connect to a private area on Villanovo web site where you will be able to manage your bookings. We will ask you to identify yourself with the email address and password we provided to you when you confirmed your reservation. Villanovo only uses your personal information to conduct business with you and provide you with adequate information on the web site. We analyse IP addresses, your ISP and your computer basic configuration (browser, OS) in the aggregate for system administration purposes and to gather broad demographic information.

Cookies

We use cookies and invisible gifs to track users of our service. Through the use of cookies we are able to optimise the performance and functionality of our site and also provide you with a better user experience. You can choose to disable cookies support in your browser.

How we use the information we collect?

We share your personal information with the owner (or his representative) of the property you have made a reservation for. This information will allow the owner to provide you with the adequate service regarding your reservation. All reservations placed on Villanovo and paid by credit card are done on a secure server that encrypts all financial information through SSL. We may share your personally identifiable information with companies assisting us in providing our service to you. Villanovo will not use your personally identifiable information for any other purpose than those described in this Privacy Statement.

Processing your reservation and update to Villanovo web site

Villanovo will send you emails to keep you informed about the status of your reservation and also to inform you about updates and new releases of features concerning our web site.

What data protection is implemented

Villanovo web site has security measures in place to protect the loss, misuse and alteration of information under our control. The web site is hosted in a secured data centre. Access to information under our control is limited to Villanovo staff members and restricted by password protection mechanisms.

Manage your account

You can access and update your contact information by visiting the My Bookings page on the www.villanovo.com website. You can close your account by contacting us at the email address listed below. Please note that after you close an account, you will not be able to sign in or access any of your personal information. Please also note that we may retain certain information associated with your account, including for analytical purposes as well as for recordkeeping integrity.

Your questions

Villanovo is dedicated to maintaining and protecting your privacy. If you have a question to ask us, please contact info@villanovo.com. Any other request can be sent to: Villanovo - 244 rue de Rivoli - 75001 Paris - France. By using Villanovo web site, you agree to be bound by this Privacy Statement. We reserve the right to modify this Privacy Statement at any time.