What is Included
Included in rates
- Bed and household linens
- Breakfast
- Daily house cleaning
- Domestic staff
- Electricity, water, gas
- Housecleaning upon departure
- Internet WIFI
Not included in rates
- Airport transfer both ways
- Cancellation insurance
- Dinner : starting from 25.00 EUR Per Guest
- Esthetique treatments
- In-house massage service
- Lunch : starting from 25.00 EUR Per Guest
- Pool heating : starting from 50.00 EUR Per Day
- Tips for the staff
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pool has no swimming guard
- The house chef/cook prepares all meals. Meals and beverages will be charged to your final bill.
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - Arabic - French
- Check-in :
16:00 h - Check out :
11:00 h- Amount of security deposit :
1 000.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
Un moment de bonheur en famille dans ce Ryad qui restera gravé à jamais car Mouna est exceptionnelle par sa gentillesse, son accueil et tellement serviable.
Tout le monde a été enchanté. Nous avions séjourné à la Mamounia et connaissions déjà Marrakech, nous n'avons pas regretté cette formule Ryad avec personnel.
Je recommande et je pense même que nous y retournerons!
Nous avons utilisé à plusieurs reprises le service de conciergerie de Villanovo pour la réservation des restaurants ou pour les commandes de taxi, Simon s'est montré très disponible et réactif. Seul bémol (mais qui n'est pas grave), le van (transfert) était en retard à notre arrivée à l'aéroport, nous avons du rappeler le service de conciergerie et avons attendu 20 minutes.