What is Included
Included in rates
- Breakfast
- Concierge service
- Domestic staff
- Electricity, water, gas
- Hammam
- Internet WIFI
- Luxury linens and towels
- Room service
- Sauna
- Selection of bath products
Not included in rates
- Cancellation insurance
- Child care, Baby sitting
- Dinner
- Excursions
- Extra bed : starting from 150.00 EUR
- Hammam treatments
- Laundry service
- Lunch
- Massage
- Pool heating : starting from 90.00 EUR Per Day
- Return transfer from/to Marrakech airport : starting from 25.00 EUR
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- For all alcohol bought outside, a corkage fee will be applied according to the alcohol type
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets allowed (after acceptance of the owner)
- Pool has no swimming guard
- Smoking is not allowed inside the house
- The house chef/cook prepares all meals. Meals and beverages will be charged to your final bill.
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - French
- Check-in :
14:00 h - Check out :
12:00 h- Amount of security deposit :
2 000.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The owner may ask you to pay the amounts due for on-site services in local currency.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
Mathilde de Villanovo est fabuleuse. Elle fait de vos rêves une réalité