What is Included
Included in rates
- Bed and household linens
- Electricity, water, gas
- Housecleaning (5/7 days)
- Internet WIFI
- Pool maintenance
Not included in rates
- Airport transfer
- Baby cot
- Baby sitting
- Chef/Cook
- High chair
- Housekeeping holidays
- Laundry service
- Mandatory service fees : starting from 17.00 EUR Per Stay
- Villa pre-stocking
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- Due to the location of the villa, internet may not work properly or only in low speed (same for the telephone network). If there is an interruption of service we can not guarantee when the service will be running again.
- It is not allowed to organise events in the property without prior approval by Villanovo
- Pool has no swimming guard
- Safety fence around the pool, or fenced on demand
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English
- Check-in :
14:00 h - Check out :
12:00 h- Amount of security deposit :
10 000.00 ZAR- Security deposit must be paid in the form of :
Payment by credit card - EXTERNAL LINKReservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
50 % - 2nd payment
60 Days to arrival day :
50 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
60 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo