What is Included
Included in rates
- Bed and household linens
- Chef
- Cot + High Chair
- Daily house cleaning
- Electricity, water, gas
- Extra bed
- Full board
- Grocery delivery
- Pool towels
- Pre stocking of the house
- Security guard
- Sheets changed every two days
- Soft drinks
- Welcome hamper
Not included in rates
- Airport transfer
- All local taxes
- Cancellation insurance
- Car with driver
- Child care, Baby sitting
- Excursions
- Spa treatments
- Tips for the staff
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets not allowed
- Pool has no swimming guard
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English
- Check-in :
15:00 h - Check out :
11:00 h- Amount of security deposit :
2 000.00 GBP- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
50 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- Advance payments can be made with the following payment method : Visa - Mastercard - Carte Bleue - Bank transfer.
- On site payment can be made with the following payment method : Visa - Mastercard - Carte Bleue - Cash.
- Hotel / Owner may require on site payment to be made in local currency. .
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time