Suralai

The Home

Children

• Baby cot
• Highchair

Entertainment, well-being & sports

• Cards and board games
• Computer
• DVD player
• Internet access (wifi)
• iPod dock
• iPods
• Power generator
• Private pool
• Stereo sound system
• TV

Equipment, facilities, events

• Car
• Extinguisher
• Safe deposit box
• Suitable for wedding and events

For your comfort and convenience

• Air conditioning
• Air conditioning in bedrooms only
• Air fan
• Dining room
• First Aid Kit
• Hair dryers
• Temp. controlled wine storage

Kitchen & Appliances

• Blender, mixeur
• Coffee maker
• Dish washer
• Fully equipped kitchen
• Iron
• Microwave
• Oven
• Refrigerator
• Toaster

Outside

• Barbecue
• Lounge chairs on the terrace
• Natural Gas barbecue
• Parking

What is Included

Included in rates

• Chef/Cook
• Domestic staff
• Housekeeping
• Villa Manager
• Concierge service
• Electricity, water, gas
• Garden/Pool maintenance

Not included in rates

• Baby sitting
• Cancellation insurance
• Car
• Extra bed

Rental conditions

- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pool has no swimming guard
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English
- Check-in : 15:00 h - Check out : 12:00 h

Reservation conditions

- Guarantee deposit charged by Villanovo upon reservation : 30 %
- 2nd payment 85 Days to arrival day : 70 % of total amount of reservation is due to Villanovo.
- The owner may ask you to pay the amounts due for on-site services in local currency.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.

Cancellation policy and cancellation fees

- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than 85 Days to arrival day : 100 % of total amount of reservation is due to Villanovo.
- No show 100 % of total amount of reservation is due to Villanovo