What is Included
Included in rates
- Bed and household linens
- Cot + High Chair
- Electricity, water, gas
- End-of-stay cleaning (stays of 7 nights or more)
- Garden/Pool maintenance
- Hamman - Sauna
- Intermediate cleaning (for one-week stays)
- Internet WIFI
- Pool towels
- Selection of bath products
Not included in rates
- 2 days pre pool heating (mandatory when heating the pool) : starting from 150.00 EUR
- Baby sitting
- Cancellation insurance
- Chef / Cook
- Daily house cleaning
- Driver
- Final cleaning (stays of less than 7 nights) - Mandatory : starting from 600.00 EUR Per Stay
- Grocery delivery
- Pool heating : starting from 75.00 EUR Per Day
- Transfer
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets allowed (after acceptance of the owner)
- Pool has no swimming guard
- Safety fence around the pool, or fenced on demand
- Security system for the pool
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - German
- Check-in :
15:00 h - Check out :
10:00 h- A tourist tax will be added to your final bill :
1.50 EUR per guest per night
- Amount of security deposit :
4 000.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The owner may ask you to pay the amounts due for on-site services in local currency.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
communication. The chalet was beautifully maintained and the location was ideal for our group: the advantages of an independent spacious chalet, but within easy walking distance to shops, ski rental etc.
The chalet fits very well for a family holiday. Highly recommend! Hope we can be back soon.