What is Included
Included in rates
- Pool maintenance
- Bed and household linens
- Daily house cleaning
- Electricity, water, gas
- Internet WIFI
- Pool heating (from March to the end of October)
- Pool towels
- Selection of bath products
Not included in rates
- ''A la carte'' formula
- Airport transfer
- Beverages
- Breakfast
- Cancellation insurance
- Car with driver
- Extra Cooking : starting from 15.00 EUR Per Hour
- Meals
- Tips for the staff
Compulsory extra costs
- House cleaning upon departure : 80.00 EUR Per Stay
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Guests do not have access to the kitchen. The staff will be happy to prepare meals for you
- In this house, meals are prepared exclusively by the house staff.
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets not allowed
- Please note that the temperature of the pool water varies according to the weather conditions, even with a powerful heating system.
- Pool has no swimming guard
- Property not suitable for children
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : Arabic - French
- Check-in :
15:00 h - Check out :
11:00 h- Amount of security deposit :
10 000.00 MAD- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The owner may ask you to pay the amounts due for on-site services in local currency.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
