What is Included
                            Included in rates
- Airport transfer
 - Bathrobe
 - Bed and household linens
 - Breakfast
 - Butler
 - Change of towels twice weekly
 - Concierge
 - Daily house cleaning
 - Electricity, water, gas
 - Garden/Pool maintenance
 - Hammam treatments
 - House cleaning upon departure
 - Housekeeper
 - Internet WIFI
 - Mineral water
 - Pool towels
 - Security guard
 - Selection of bath products
 - Towels
 - Villa Manager
 
Not included in rates
- Activity/experience
 - Air balloon flight
 - Baby sitting
 - Brunch
 - Cancellation insurance
 - Dinner
 - Drinks and canapés
 - Driver
 - Event / Reception
 - Ironing
 - Lunch
 - Massage
 - Pilates trainer
 - Pool heating : starting from 100.00 EUR Per Day
 - Private transfer
 - Yoga trainer
 
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- Guests do not have access to the kitchen. The staff will be happy to prepare meals for you
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets not allowed
- Please note that the temperature of the pool water varies according to the weather conditions, even with a powerful heating system.
- Pool has no swimming guard
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- This house is equipped with surveillance cameras
- This property is not self catering. Food and drinks are exclusively provided by the staff.
- Language spoken by staff : English - Arabic - French
- Check-in : 
15:00 h - Check out : 
12:00 hReservation conditions
- Guarantee deposit charged by Villanovo upon reservation : 
50 % - 2nd payment 
45 Days to arrival day : 
50 %  of total amount of reservation is due to Villanovo.
- The owner may ask you to pay the amounts due for on-site services in local currency.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than 
45 Days to arrival day : 
100 %  of total amount of reservation is due to Villanovo.
- No show 
100 %  of total amount of reservation is due to Villanovo