What is Included
Included in rates
- Bed and household linens
- Beds made on arrival
- Concierge service : Snow Pass
- Housecleaning upon departure
- Housekeeping and household linens
- Slippers
- Toiletries
- Welcome hamper
- Wood provided for the fireplace
Not included in rates
- Concierge service
- Concierge service : Pass Plus : starting from 250.00 EUR
- Concierge service : Serenity Pass : starting from 500.00 EUR
- Daily house cleaning
- Shuttle
- Shuttle service (from and to the slopes)
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- Concierge Pass Plus : includes, in addition to the Snow Pass concierge service, the organisation of shopping delivery(s), as well as reservations for gare station or airport transfers, restaurants, babysitting, activities, wellness services and Christmas decorations.
- Concierge Serenity Pass : includes, in addition to Snow Pass and Pass Plus Concierge, reservations for a chef/caterer (depending on the category of the property), butler (above a certain amount), private transport (drivers, taxis), helicopter transfer (heliski), or other providers services.
- It is not allowed to organise events in the property without prior approval by Villanovo
- Pets not allowed
- Smoking is not allowed inside the house
- Snow Pass Concierge service : includes reservations for ski rental, ski passes and ski lessons.
- Language spoken by staff : English - French
- Check-in :
15:00 h - Check out :
11:00 h- Amount of security deposit :
2 000.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
staff was always there if needed and very plaesant